CANCELLATION AND REFUND POLICY
EXCURSIONS: All cancellations must be made at least 24 hours before your excursion’s departure time. To cancel, please call (850) 899-4809 immediately.
There is no refund for deposits at full price during high season. However, you can reschedule to a future date based on availability.
Please make sure to cancel your reservation at least 24 hours in advance; otherwise, your credit card will be charged the total amount of the reservation, and no refunds will be issued for reservations canceled within 24 hours of departure. If you fail to show up for the reserved trip without canceling, no refund or rescheduling will be provided.
If the Captain of Salty Fish Excursions® cancels a trip for any reason, we will try to reschedule the trip during your stay near Port St. Joe, FL. If you cannot reschedule, you can receive a voucher for an excursion in the future.
UPGRADES:
A $35 Deposit for Food and Drink upgrade is required. Failure to cancel 24 hours before the departure date will forfeit your deposit.
Reserve Towable Floaty is required so that the Captain can prepare accordingly for a safe and fun day. Failure to cancel 24 hours in advance will forfeit your deposit.
Right to Refusal:
The staff of Salty Fish Excursions reserves the right to refuse service for any reason.
TICKETING AND BOARDING INFORMATION
For Salty Fish Excursions®, arriving at least 15 minutes before the departure time mentioned in your email confirmation is essential.
Please note that Panama City and St. Andrews are in the Central Time Zone, while Port St. Joe, Apalachicola, and Cape San Blas are in the Eastern Time Zone.
Please make sure to arrive at the dock at the specified time as all trips will depart promptly. If any unforeseen events do arise, please call or text us at (850)899-4809 to inform us of any delay. However, please note that we may not be able to accommodate your delay, as we may have scheduled trips before or after your reservation.
On the day of your trip, you will be asked to present your confirmation email (printed or via phone) and a valid government-issued photo ID. Please ensure you bring both of these documents to avoid any inconvenience.
All guests must have a basic understanding of the English language to ensure a safe and enjoyable experience.
REGARDING ADA WEBSITE COMPLIANCE
SaltyFishExcursions.com is employing the use of reputable software (GoDaddy) in a reasonable effort to comply with the WCAG 2.0/2.1 AA website accessibility standards. SaltyFishExcursions.com continues its efforts to improve the accessibility of its site constantly and will implement future reasonable updates promptly. This is an ongoing process in which we will submit the site to an audit periodically so that we may reasonably identify additional access barriers and undertake to address them reasonably. We welcome your questions about this accessibility statement and comments on how to improve the website’s accessibility. GoDaddy Pro provides domain, website, and marketing solutions that comply with the Certified American Disabilities Act and Web Content Accessibility Guidelines 2.0 (WCAG 2.0). GoDaddy is the largest global platform that provides services to entrepreneurs. Feb 20, 2022
INTELLECTUAL PROPERTY RIGHTS
Salty Fish Excursions ® is protected by copyright, trademark, and other intellectual property laws. © 2023 Salty Fish Excursions – Port St. Joe. All rights reserved. All photos and website elements are not to be reproduced or used for commercial purposes and are Copyright Salty Fish Excursions®.
Photo, Video and Voice Rights
Salty Fish Excursions (saltyfishexcursions.com) can use photos or videos and voices of adults or minors for advertising without expectation of compensation or other remuneration, now or in the future.
Guests Cannot Participate in water activities if:
Are unable to follow spoken instructions in English quickly.
PRIVACY POLICY
For any queries about processing information on Salty Fish Excursions (saltyfishexcursions.com, please get in touch with us. This statement relates to our privacy practices in connection with this website. We are not responsible for the content or privacy practices of other websites. Any external links to other websites are identifiable as such. Some technical terms used in this statement are explained at the end of this page.
PRIVACY AND PERSONAL INFORMATION
Salty Fish Excursions respects your right to privacy. Any personal information you volunteer to Salty Fish Excursions (saltyfishexcursions.com) will be treated with the highest standards of security and confidentiality. Any information you provide in this way is not made available to any third parties and is used by Salty Fish Excursions (saltyfishexcursions.com) only in line with the purpose for which you provided it.
COLLECTION AND USE OF TRACKING INFORMATION
In accordance with normal practice, we record every visit to this site. This information is used to improve the operation of the service and to provide statistical information about the use of the site. Technical details in connection with visits to this website are logged via cookies. Salty Fish Excursions (saltyfishexcursions.com) does not attempt to identify individual visitors, or to associate the technical details listed below with any individual. Details logged include the following items:
- The date and time of every visit to an individual page
- Each page visited in the site on such a visit
- Your IP/network address
- Location or geographical information
- The type of web browser used by the website visitor
- The device used by the website visitor
Salty Fish Excursions (saltyfishexcursions.com) may make these technical details available to companies under the control and direction of Salty Fish Excursions (saltyfishexcursions.com) in order to provide analysis of advertising and website traffic. These other companies may be supplied with or have access to this information solely for the purpose of providing these services to us or on our behalf.
Cookies
Our website uses cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files stored on your computer and saved by your browser.
Most of the cookies we use are so-called “session cookies.” They are automatically deleted after your visit. Other cookies remain in your device’s memory until you delete them. These cookies make it possible to recognize your browser when visiting the site.
You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions, constantly rejecting them or deleting cookies when closing your browser automatically. Disabling cookies may limit the functionality of this website.
The website operator has a legitimate interest in storing cookies to ensure an optimized service free of technical errors. If other cookies (such as those used to analyze your surfing behavior) are also stored, they will be treated separately in this privacy policy.
GOOGLE ANALYTICS
Salty Fish Excursions (saltyfishexcursions.com) uses Google Display Advertising and Remarketing Tools with Google Analytics. To learn more about Google anonymous data collection please visit Google Adword’s Remarketing Policy. To adjust your internet ad preferences in Google Account Settings, please log in to Google and visit the link to the Ads Preferences Manager.
FACEBOOK CONVERSION TRACKING PIXE
Salty Fish Excursions (saltyfishexcursions.com) may from time to time use Facebook Advertising, Facebook Pixel Re-Marketing, and communications of Facebook Inc. This tool allows Salty Fish Excursions (saltyfishexcursions.com) to understand and deliver ads and make them more relevant to you. The collected data remains anonymous and Salty Fish Excursions (saltyfishexcursions.com)cannot see the personal data of any individual user.
However, the collected data is saved and processed by Facebook. Facebook may be able to connect the data with your Facebook account and use the data for their own advertising purposes (in accordance with Facebook’s Data Use Policy). Facebook has ultimate control of the information gathered through Facebook Advertising, Facebook Pixel Re-Marketing, and communications. You can opt-out of Facebook’s use of cookies and Facebook Pixel Re-Marketing through settings on your Facebook Account.
Note: Facebook has changed its name to Meta. Many users refer to Meta as Facebook. The Facebook company is now Meta. “We’ve updated our Terms of Use, Privacy Policy, and Cookies Policy to reflect the new name on January 4, 2022. While our company name has changed, we are continuing to offer the same products, including the Facebook app from Meta.”
WORDPRESS STATS
Salty Fish Excursions (saltyfishexcursions.com) uses the WordPress Stats tool to perform statistical analyses of visitor traffic.
WordPress Stats uses cookies that are stored on your computer and allow an analysis of the use of the website. The information generated by the cookies about the use of our website is stored on servers in the USA. Your IP address will be anonymized after processing and before storage.
WordPress Stats cookies remain on your device until you delete them.
The storage of “WordPress Stats” cookies provides the website operator the ability to analyze user behavior to optimize both its website and its advertising.
You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. The functionality of our services may be limited when cookies are disabled.
SSL OR TLS ENCRYPTION
This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser’s address line when it changes from “http://” to “https://” and the lock icon is displayed in your browser’s address bar.
ONLINE RESERVATIONS, SURVEYS & EMAILS
By making an online reservation with Salty Fish Excursions (saltyfishexcursions.com) you expressly acknowledge that: (i) Salty Fish Excursions will send you e-mail(s) with such reservation and other related information and (ii) Salty Fish Excursions will send you a survey so that you can evaluate your experience.
Occasionally, we will send out emails to our customers concerning special offers or providing information about new products and services we offer. In every email we send, you are given the option to remove yourself from our mailing list.
GLOSSARY OF TECHNICAL TERMS USED
The piece of software you use to read web pages. Chrome, Safari, Internet Explorer/Edge Firefox, and Bing are examples.
URL
URL is the acronym for Uniform Resource Locator – a way of specifying the precise location of a page or other information on the Internet.
Network Address
A number (for example, 192.278.72.40) that identifies a device connected to the internet. Every device connected to the web has a network address, although the address may not be the same every time a connection is made, depending on how you access the internet.
Cookies
Simple text files placed on your device by a website in an area controlled by your web browser. Cookies act as a “memory” for the website and can be used for various purposes.
Salty Fish Excursions
407 Reid Ave Port Saint Joe, Florida, 32456 United States